Kalmar Solutions Manager, New Earning Logics in Helsinki, Finland

Manager, New Earning Logics

We are looking for a

Manager, New Earning Logics

to develop and define new earning logics, business models and service concepts for Kalmar Services, focusing especially on digital services, and to lead related service business development.

In this position you will report to Vice President, New Service Business Concepts and will work with the Kalmar Services organisation, especially with the Digital development teams, Market Intelligence, and in addition with our customers, front line units, and product lines.

Key responsibilities

  • New service business development, focusing on new earning logics, data-driven and digital services and related new business models

  • Creating and piloting new service business concepts, in particular data-driven and digitally-enabled services

  • Identifying new service business opportunities together with Market Intelligence and Digital development teams, other internal stakeholders and customers

  • Prioritisation of the development activities and measuring the impact of the developed concepts

  • Development of the concepts further to become part of the Kalmar service offering

  • Alignment with new product development and service offering development, ensuring serviceability of new equipment

Our expectations

In order to be successful in this position we believe you fulfil the following criteria:


  • Master’s degree in business / industrial management, engineering, information technology or similar


  • At least 5 years of working experience, in service business and/or heavy machinery industry

  • Business development experience in the field of digital services relevant to heavy machinery industry

  • Experience in agile business development, service conceptualisation, service design and customer co-creation processes

  • Leadership experience

  • Experience in developing new earning logics and business models for (digital) services


  • Customer service mindset

  • Excellent spoken and written communication skills

  • Driven by new value creation for customers

  • Strong business orientation

  • Capability to understand, identify and crystallize customer needs and hidden needs

  • Understanding of how to apply design thinking and service design methodologies in heavy machinery industry to create new services

  • Understanding of how to create service concepts that deliver customer value

  • Understanding and capability to apply different business models in service business

  • Knowledge and understanding of novel monetization models for digitally-enabled service business

  • General IT skills, understanding of field service tools, ERP systems, IoT platforms, and other systems and platforms used in service business

  • A thorough knowledge of the business processes and operations in area of responsibility

  • Ability to work under pressure to keep agreed deadlines

  • Ability to work in international environment

  • Fluent in English, preferably also in Finnish or Swedish (written and spoken)

Key success factors

  • Creating new concepts bringing value to external and internal customers

  • Defining the new service concepts and earning logics, and working together with selected pilot customers to commercialise the concepts

  • Succeeding in stakeholder relationship management

  • Alignment with business requirements

The office location for this job is in Helsinki or Tampere, Finland or Ljungby, Sweden.

More information

For further information please contact Lasse Eriksson, Vice President, New Service Business Concepts at lasse.eriksson@kalmarglobal.com or mobile +358 50 3841715 on Fri 7 July at 15.30-17.00 and Wed 19 July at 12:00-14:00 (Finnish time).

Please submit your application, CV and salary request via apply now by 7 August, 2017.

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Kalmar offers the widest range of cargo handling solutions and services to ports, terminals, distribution centres and to the heavy industry. Kalmar is the industry forerunner in terminal automation and in energy efficient container handling, with one in four container movements around the globe being handled by a Kalmar solution. Through its extensive product portfolio, global service network and ability to enable a seamless integration of different terminal processes, Kalmar improves the efficiency of every move. www.kalmarglobal.com

Kalmar is part of Cargotec. Cargotec's sales totalled approximately EUR 3.5 billion in 2016 and it employs over 11,000 people. Cargotec's class B shares are quoted on Nasdaq Helsinki Ltd under symbol CGCBV. www.cargotec.com

Job overview

Position: Manager, New Earning Logics

Location: Finland, Helsinki, Tampere

Type: Permanent

ID: 14314

Posted: 05.07.2017

Apply by: 07.08.2017